3.3.6.2 Start Premise Based Service for Landlord-Tenant : Start Premise Based Service for Landlord-Tenant Detailed Process Model Description : 6.0 Highlight Exceptions

6.0 Highlight Exceptions
Reference: Start Premise Based Service for Landlord-Tenant Process Model - Page 4 for the business process diagram associated with this activity.
Group:
Actor/Role: CC&B
Description: The background process, SAACT, Service Agreement Activation, periodically checks to see if Service Agreements can be activated. CC&B creates an exception processing record for each Service Agreement with the Service Agreement's effective start date less than the current date and with missing or incomplete information. The Service Agreement may also be manually activated. A separate background process creates To Do Entries for Pending Start/Stops that are older than a configured date. To Do Type and To Do Roles must also be configured. The FA Completion process will also create exception records for Field Activities with missing or incomplete information.
Process Names
Entities to Configure

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